Returns & Exchanges

At LĒVO, we want you to be completely satisfied with your home infusion experience. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to start the process and receive a return authorization.

• 2.
  Pack Your Items

  Carefully place the unused product back into its original box with all included accessories and manuals to ensure a safe transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.