Frequently Asked Questions
Everything you need to know about bringing LĒVO into your home.
What is the standard shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, LĒVO ships to the contiguous United States and Canada. We are working on expanding our logistics to support global shipping in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are LĒVO products covered by a warranty?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm or Klarna.